The Power and Value of Showing Appreciation to Clients

Let’s face it, BCs and Serviced Workspaces are smack dab in the middle of the High-Hospitality industry — and in fact it’s the highest of the High-Hospitality business models since it serves its clients for days, weeks, months and years on-end. This is not just for an hour, or a day or two here-and-there, such as what Hotels, Car Rental agencies, airlines, restaurants and even resorts like Disney do.

And with the territory of being the premier High-Hospitality industry comes the responsibility to show appreciation at any, and every turn. It’s more than just providing service — more than fielding and fulfilling customer service requirements. ‘Hospitality’ requires initiating a friendly interaction. It’s pro-active, whereas customer service is re-active. It’s extending a helping hand or compliment, and not waiting for the client, guest, tenant, member or neighbor to initiate or be left hanging expecting it. And the centerpiece … the fuel that drives the engine of an ongoing, fruitful, professional, winning relationship at any business, and especially at a High-Hospitality business such as at a Business Center or Serviced Workspace — is demonstrating appreciation.

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Things to Consider Before Hiring a Small Business Consultant

Running a small business can be a lot of work. Many small business owners have not trained specifically to run a business, and for many it is also the first business that they’ve owned. Without past experience running a business, even the smallest details like creating your business cards can become sticking points and threaten to trip you up and disrupt the flow of your business.

That’s where consultants come in: consultants can allow a small and inexperienced business owner to make strategic and prudent decisions. However, hiring the wrong consultant can be an expensive and time consuming mistake. We’ve outlined the steps that you need to consider before you hire that business consultant in order to minimize the chances of losses and mistakes.

Step one: do your research

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8 Things That Can Go Wrong When Hosting a Customer Meeting

Whether customer meetings are hosted onsite or offsite, there are a number of things that can go wrong. Nearly every business professional has been witness to at least several of the following scenarios. Some may have simply been minor distractions; others may have been show-stoppers where deals were lost or service issues were left unresolved.

1. Obscure Address. Not every company is able to afford a location that is easy to find. While your office location may fully satisfy day-to-day business functions, it may not be the best location for a customer meeting. Indeed, beyond a late start to the meeting, having customers “frantically” searching for a hard-to-find address creates a bad customer disposition before the customer even arrives at your location.
Tip – Davinci Meeting Rooms are Google optimized so they are easy to find and direct your clients to. Your client will always find the address as we already took the necessary steps to make Google aware of the location.

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Find Success With A Davinci Meeting Rooms Planner

Kalie, Your Meeting Room Planner

Organizing a meeting, especially with prospective clients, takes a lot of planning, consideration, and effort. For many small businesses owners, mobile entrepreneurs, and independent consultants, the meeting planning process is often a bit stressful. Davinci Meeting Rooms understands that the process can feel a bit overwhelming at times and has created a product that removes the stress and the hassle while providing a meeting space that is sure to impress.

In today’s environment, even small meetings can be pretty demanding from a technological standpoint. Internet access, audio-visual presentation tools, and video conferencing are just a few of the things we use to conduct meetings. Throw in catering and room preparation, and it’s easy to see how someone can simply feel overwhelmed by the meeting planning process. For as cheap as a few cups of coffee, Davinci Meeting Rooms can actually handle the entire meeting planning process, including room setup, room booking, and providing the necessary technology and tools for you and your clients.

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5 Meeting Room Etiquette Tips for Meeting Attendees

Davinci Virtual 101s

Business meetings can be held for a wide variety of reasons, but the impression you make on others is often the most memorable part of the event. As business partnerships are usually built on trust, making positive impressions in every meeting can help your business grow. Below are a few small tips for maintaining proper etiquette during meetings where you have been invited to attend.

  1. Be on Time!

Perhaps the most important thing you can do to prepare for a good meeting is to be on time for the event. People often operate on tight schedules, and if you cause delays, everybody is going to feel put out if the meeting ends with unresolved items. Always plan to be early to every meeting so potential delays won’t be much of an issue. If an emergency or an unavoidable problem arises that causes you to be late, try and notify each attendee that you’re running behind and let them know that they’re free to start the meeting in your absence.

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The ‘Mouse That Roars’ Inside Of Us: The Dreaming, Winning Entrepreneur

As the old book and movie ‘The Mouse That Roared’ reminds us, the little guy that dreams big can win big. In fact, all victories start with the firing up of the imagination.  Inside of us, we all have a mouse ready to roar. The trick is how to make that roaring dream become a reality.

The road to success takes different paths. Sometimes it’s a burning desire that was triggered by an unexpected motivating experience, or maybe it’s getting a kick out of receiving recognition and being heralded for something that felt great when you did it. It’s the child who made people laugh and grew up to be a brilliant comedian, or it’s the accomplished designer, doctor, race car driver or anyone else that experienced a spark, and dared to dream that someday they’d reach loftier heights by pursuing more of that magical touch that made them feel victorious.

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Learn How to Hire Your own Leonardo da Vinci

In a recent article on Business Insider, Drake Baer took a look at Leonardo da Vinci and pointed out why successful people often develop their career paths in a similar way as the original Renaissance Man did. The article pointed out that da Vinci wore several different job hats at one time, essentially making himself, to use today’s terminology, a portfolio worker. Any employer, especially a small business owner, would love to have a modern Leonardo da Vinci on staff, but it can be a little tricky trying to identify the kinds of people who can be that sort of employee.

But how do you hire an employee that can turn into somebody special within your company? How do you know who to target? It’s common to hire people based on their skill set, but there’s another way to measure applicants that might help you better identify high potential talent. Rather than reading lists of skills and wondering how they’ll translate to the job you’re looking to fill, look at personality traits. Most often skills that an individual develops are born out of their personality traits.

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How to Compete as a Small Business in a Big Business World

No matter what kind of small business you own, you’re bound to have larger competitors. It isn’t a question of “if,” but rather a matter of “when.”

When a big business emerges in your market, it can be challenging to compete with them when you are on a small business budget. After all, you have very different business structures and resources at your disposal. However, this doesn’t mean that your potential is restricted. There are many things you can do maintain the success of your small business in a big business world.

Emphasize what makes your business unique

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How to Master the Art of the Elevator Pitch

Most sales pitches don’t take place in a prearranged meeting space. Frequent opportunities to make a sales pitch are brief and bound to happen unexpectedly.

You never know when you might be bumping shoulders with potential high-profile investors or clients, whether it’s at a convention, networking event, or simply a location that’s always brimming with business activity. For this reason, every entrepreneur should have a detailed business plan, and with that includes a well-crafted elevator pitch.

What is an elevator pitch?

An elevator pitch is an extremely brief and incredibly persuasive sales speech or presentation and an effective sales tool that all entrepreneurs should have ready.

Imagine the length of an elevator ride, approximately 30 seconds. This is the length of time you have to make a strong impression while communicating all of the most important and interesting aspects of your business, providing just enough information to communicate you have a solution, but leaving enough questions unanswered to prompt your audience to make inquiries themselves.

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Client Success: In the Light Magazine

This month’s client success story is brought to us by Tyree Reeves in our Davinci Meeting Rooms department.

In the Light Magazine has been booking meetings with Davinci Meeting Rooms for a year now. Last month, Brittney with In the Light Magazine needed an office for an interview. She reserved a day office at the Madison Office Suites in New York City, NY. Brittney noted “At first I was slightly skeptical, but Davinci exceeded my expectations. The building itself: from the lobby, the elevators, the reception room, and day office looked so much better than the photographs I had seen online. The security guard and the receptionist were very sweet, helpful, and professional. As an online-based organization, my client was highly impressed. I am planning to book again either as this location (or try a new one just for fun) very soon. I’m so glad Davinci exists and makes this possible for small non-profits such as mine.”

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