6 Ways Small Businesses Can Leverage Virtual Business Services

6 Areas of Virtual Services to Explore

These on-demand, third-party services give small companies the ability to lower costs, drive efficiencies, build customer engagement and revenue. They can look and act like much larger organizations. There are numerous use cases when it comes to virtual services. For small businesses seeking ways to leverage virtual services, the following are some of the most compelling ones:

1. Virtual Addresses

Before the rise of virtual addresses, professional addresses were out of sight in terms of cost and simply a long-term dream entrepreneurs put on their list of targets. The same can be said of professional office and meeting space. Small businesses were relegated to permanent office space in subpar locations that made them cringe when clients and partners came to visit.

Virtual office solutions like Davinci Virtual Offices allow small businesses to secure professional addresses in highly desirable locations. And it doesn’t stop with headquarter addresses. Small businesses can seamlessly expand into new locations by leveraging virtual addresses.

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Business Trends Every Startup Needs to Know About Right Now

Business trends come and go—and come and go. Companies need to be aware of and react to business trends, and startups have the clear advantage; they can often seize market opportunities large corporations are too slow to embrace.

Here’s a list of predictions business experts are offering that should be music to the ears of startups everywhere.

  1. It’s all about the niche.

“Business success will come from further focusing on smaller, very specific audiences,” says Kyle Golding, chief strategic idealist at The Golding Group. “Going extremely deep with customized messages and specialized platforms to a highly receptive and loyal audience will replace wide approach ‘shot gun’ marketing. [We’ll see] more soft or no ask/call to action marketing focused on community building, experiences and lifestyle over product specific messaging.”  

  1. Crowdfunding is the new black.

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Chatbots: Their Benefits for Businesses

In 2017, companies are doing everything they can in order to improve their business.  One of the things that they have started implementing is chatbots.  As you will see, using these devices can certainly add to the way your business communicates with customers.

What Is a Chatbot?

Before we can discuss what a chatbot does for a business, we need to define what it is.  Chatbots are a service running on rules or artificial intelligence that users interact with using natural, conversational, language.  They can be used, in conjunction with staff members, to assist in customer support, and with purchasing items.

If you’ve ever used Facebook Messenger, you’ve already used chatbots to do these tasks.  Utilizing a chatbot during non-business hours will allow customers to get their first questions answered.  As a result, they can start detailed conversations with staff members during live chats.

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