Personalized Omnichannel Engagement

Personalized customer experience is something that companies of virtually all shapes and sizes must provide. Once thought to be a highly complex undertaking & only accessible to large companies, personalization is now something buyers and customers—B2C and B2B—expect from virtually all vendor interactions. This new world of personalized customer experience means every interaction with a brand—whether email, text, online, or in-person—must reflect personal and business preferences and requirements.

Why Personalization Is Important

The business case for personalization is patently obvious. The ability to create unique, personalized experiences translates into more loyal and engaged customers and increased sales. Office space was one area that was mostly unchanged, until Davinci Meeting Rooms changed the industry by letting our customers personalize their office needs by offering hourly rentals. Indeed, a recent study by Gartner finds that brands offering personalization will outperform competitive brands by 15 percent by 2018.

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The World Could Virtually Be Your Oyster – As far As Business Meeting Space Goes – If You Think ‘Big’

Let’s face it, we live in an ever-increasing work anytime, work anywhere universe. The 9:00 to 5:00 work schedule is going the way of encyclopedias, electric typewriters, and polar ice caps. Remote and teleworking is in, and so is saving dough on a full-time space that you really don’t need because of your nomadic, mobile, and agile work-ways. You still occasionally need a place to plop down, ply your trade, and meet clients in an IT-ready, professional setting. Using Starbucks or a hotel room as places to meet can come with obvious drawbacks, this is why Davinci Virtual offers over 1,100 professional office locations for your on the go convenience.

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Three Use Cases for a Receptionist in a Virtual Office Location and Meeting Space

As the workplace becomes more mobile and new demographic changes take hold, the overall percentage of virtual workers will continue to grow. There are certainly tangible benefits associated with these changes. For example, recent studies, including one in the Harvard Business Review, show that virtual employees are not only happier and less likely to quit, but they are also more productive.

The Virtual Workplace and Small Businesses

To compete in this new marketplace, small businesses must adapt. Not only do they need to give employees who live and commute within the “proximity” of their local offices an option to work virtually (or maintain a hybrid schedule), but they also need to look for talent outside of their locales who will work virtually 100 percent of the time.

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What is Flexible Workspace?

This one appears to be pretty straight-forward. A flexible workspace is just about any place that lends itself to working in a flexible manner. With the ability to pop-in, plop-down, plug-in and get down to business, flexible workspaces are rising in popularity. Given today’s continually leap-frogging of IT advances and tech gadgetry in our work anywhere / work anytime universe, perhaps the more apropos question is “What Isn’t A Flexible Workspace?” Unsurprisingly, the answer to that question results in a pretty negligible list.

In a sense, flexible workspace is every space these days. Whether you’re travelling, shopping, eating, or drinking a cup of coffee, chances are you are using a flexible workspace – or initiating one – because you are probably working on a hand-held, laptop, or wearable device that renders you as flex-working.

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