Customer events are great opportunities for companies to foster deeper, more strategic relationships with their customers. Research shows that customers who attend events have fewer support issues, are more loyal, and enlarge their spend.
The benefits are a two-way street. Users yearn for the chance to interact directly with their vendors and with each other. Because of the information they obtain from these interactions, they leave more knowledgeable and better equipped as an end user.
Business Value of Local Events
While some companies can afford to manage annual end-user conferences, many cannot do so—and this is particularly true for most small businesses. Large events require substantial logistics, resources, time, and cost. On the flip side, local customer events are much easier to orchestrate for small businesses. Many customers also prefer intimate events where they can have more substantive conversations with other local users. Read more...
In our last Davinci 101 we talked about a few etiquette tips for meeting attendees. Since most of our clients are often on the other side of the table presenting, we picked 5 more etiquette tips, this time focusing on meeting organizers and presenters. While there’s a lot that goes into presenting and organizing a meeting, proper etiquette is a great way to make sure that your meeting is memorable for all the right reasons.
Start on Time
Just as everybody is expected to show up on time for the meeting, attendees expect the meeting to begin at the scheduled time. If you are still waiting on some people to show up, start the meeting and offer to catch them up on what they missed after the meeting. While you may not want anybody missing out on what you need to say, it’s unprofessional to keep people waiting around for you to start the show. Read more...
Despite technology disruption and demographic shifts, “old-fashioned,” face-to-face meetings remain the most effective means for conducting business. Business professionals in a study published by Oxford Economics found that virtual meetings with prospects are 85 percent less effective than in-person meetings (only 12 percent indicate virtual meetings are more effective).
Facial expressions, hand gestures, voice tone, and other mannerisms provide valuable information to the listener. They are often just as important as the words themselves. Even when virtual video technologies are employed, the experience is not the same; listeners simply are not able to derive the same information as when in-person.
3 Reasons for In-Person Prospect Meetings
There is no replacement to the energy and connections that occur with in-person meetings. This is particularly important in sales scenarios, when sales managers aim to secure a prospect’s interest and further engagement. Three of the most salient ways in which in-person prospect meetings enable greater sales success include: Read more...
Customer meetings are probably the most important business-to-customer interaction that takes place during the relationship life-cycle. Customers have limited time for meetings, and thus businesses must capitalize on the opportunity to convey the right amount and type of information, foster strategic relationship building, and set the stage for the next set of desired actions.
Prepping for a Face-to-Face Customer Meeting
How businesses prep for and then manage these meetings is crucial. Much has been written on the subject. Tips and strategies include everything from doing your homework before the meeting, to dressing and acting the part, to setting an agenda and using it to guide the conversation. And with the influx of millennials in the workforce (expected to comprise half of the workforce within the next year), the dynamics of managing customer relationships changes, including in-person meetings.Read more...
It used to be that when a company or manager planned a meeting, their employees participated with apparent interest, be it real or feigned, by demonstrating visual attentiveness. Regardless of whether they were into it or not, most employees would listen intently, and did so out of manners and courtesy, at which time they provided their undivided attention.
In many corners these days, all bets are off when it comes to the old standards of having facial and body language be the primary indicator of how attentive the meeting attendees are. Many Gen-Y/Millennial digital natives don’t provide such continual eye-contact during meetings — and unless it’s an old school ‘digital immigrant’ conducting the meeting and upholding the traditional cultural standard of visual attentiveness, the meeting leader doesn’t expect it, either.
Organizing a meeting, especially with prospective clients, takes a lot of planning, consideration, and effort. For many small businesses owners, mobile entrepreneurs, and independent consultants, the meeting planning process is often a bit stressful. Davinci Meeting Rooms understands that the process can feel a bit overwhelming at times and has created a product that removes the stress and the hassle while providing a meeting space that is sure to impress.
In today’s environment, even small meetings can be pretty demanding from a technological standpoint. Internet access, audio-visual presentation tools, and video conferencing are just a few of the things we use to conduct meetings. Throw in catering and room preparation, and it’s easy to see how someone can simply feel overwhelmed by the meeting planning process. For as cheap as a few cups of coffee, Davinci Meeting Rooms can actually handle the entire meeting planning process, including room setup, room booking, and providing the necessary technology and tools for you and your clients. Read more...
If you are like many other entrepreneurs, you are probably used to working remotely. Sometimes you must be creative when brainstorming places to conduct your work, and whatever location you choose, it must meet a certain set of criteria:
It must encourage productivity.
It must be reasonably quiet.
It must have WiFi.
Chances are that, as a mobile professional, you regularly rely on one or more of the most popular locations to work remotely because they meet your criteria and offer a more relaxing workspace than your office:
Coffee shops, by nature, are known for being a hub of creativity. It’s no surprise that mobile entrepreneurs consider them to be such great work environments. Not only is it easier to focus when you are removed from office interruptions, the atmosphere of coffee shops is conducive to productivity. Coffeehouse music, generally, is soft and not distracting, and access to endless coffee is enough to keep you focused for hours. Read more...
Business meetings can be held for a wide variety of reasons, but the impression you make on others is often the most memorable part of the event. As business partnerships are usually built on trust, making positive impressions in every meeting can help your business grow. Below are a few small tips for maintaining proper etiquette during meetings where you have been invited to attend.
Be on Time!
Perhaps the most important thing you can do to prepare for a good meeting is to be on time for the event. People often operate on tight schedules, and if you cause delays, everybody is going to feel put out if the meeting ends with unresolved items. Always plan to be early to every meeting so potential delays won’t be much of an issue. If an emergency or an unavoidable problem arises that causes you to be late, try and notify each attendee that you’re running behind and let them know that they’re free to start the meeting in your absence. Read more...
If your brand doesn’t exude a professional image, it simply won’t grow. Professionalism inspires confidence in clients, partners, and employees. For a one man shop or a small business, it can be a little challenging to look as professional and capable as the industry giants. In order to keep up and prove that your brand deserves to sit alongside more established veteran offerings when you meet with clients, meet with them in a professional meeting space. Don’t settle for busy coffee shops, noisy restaurants, or distracting public spaces. With Davinci meeting rooms you have the availability of meeting room rentals across the world. There’s always a great place to hold a meeting that will represent you and your brand in the most professional manner possible.
2. Seek out Mutually Beneficial Business PartnersRead more...
As the old book and movie ‘The Mouse That Roared’ reminds us, the little guy that dreams big can win big. In fact, all victories start with the firing up of the imagination. Inside of us, we all have a mouse ready to roar. The trick is how to make that roaring dream become a reality.
The road to success takes different paths. Sometimes it’s a burning desire that was triggered by an unexpected motivating experience, or maybe it’s getting a kick out of receiving recognition and being heralded for something that felt great when you did it. It’s the child who made people laugh and grew up to be a brilliant comedian, or it’s the accomplished designer, doctor, race car driver or anyone else that experienced a spark, and dared to dream that someday they’d reach loftier heights by pursuing more of that magical touch that made them feel victorious. Read more...